Shipping Policy

  • Standard shipping usually takes 3-5 business days to deliver.
  • Filiate ships all parcels as fully insured at no extra cost to customers. If Courier Company fails to deliver; users do not suffer any loss. Filiate will not be responsible for lost and stolen packages or any full or partial damages to the package after being left at the customer’s address by postal / courier agency.
  • The VAT/ Import Duties/ Local Taxes are borne directly by the customer, to be paid at the time of Delivery to our courier partner. These taxes will be chargeable over and above the product/order price you pay on the eshop.
  • Please note: These charges cannot be governed as they differ from country to country according to local rules and regulations.