FAQ's

At Filiate, we offer premium women’s ethnic wear, including kurtas and kurta sets crafted with comfortable fabrics and elegant designs. Customers can easily place orders through our website and choose from multiple secure payment methods, including UPI, cards, wallets and COD (for selected pincodes). We ship across India within 3–7 working days and internationally within 7–21 days, with real-time order tracking available after dispatch.
If you have other questions, please just send it to info@filiate.in.

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FAQ's

You can track your order using the tracking link provided in your order confirmation email.

We offer standard and express shipping. Delivery times vary by location and are estimated at checkout.
Yes, we offer international shipping. Delivery times and costs vary by destination.
We accept returns within 3 days of delivery. Items must be unused and in original packaging.
To initiate a return or exchange, visit our returns page and follow the instructions.
Refunds are processed within 5-7 business days after we receive your return.
We accept all major credit/debit cards, net banking, and popular e-wallets.
Yes, COD is available in select locations. Additional charges may apply.
We use secure encryption technology to ensure your payment information is safe.
To reset your password, click on 'Forgot Password' on the login page and follow the instructions.
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